Archive for 'customer service'

The Google Slap, in case you aren’t familiar with the term, is a nasty little punishment that Google wages against Adwords advertisers that don’t live up to Google expectations.  It’s punitive, uncompromising, and completely non-customer centered.

Let me lay out my story for you.

I’ve been running Google Adwords campaigns for years from the same account, for several different niche websites.  I’ve never had a problem with them — I’ve always diligently followed the rules: Read the rest of this entry

Online business owners often feel that they have to do everything themselves in order to make money online.  The reality, what they really need to learn is what tasks they need to accomplish themselves and what tasks they should outsource.

Trying to do everything yourself actually prevents you from making money in your online business.

Although it may be a little scary at first, outsourcing less important tasks is really important to your online success.  That’s why I’ve put together a list of the top 3 reasons why online businesses should outsource.

Read the rest of this entry

The February issue of Answers eMagazine is now available and ready for you to download whenever you want… If you’re a subscriber!

This month we discuss how to show your visitors a little love to increase your subscription rate, when to take the drastic step of firing your customers, and how to create a profit funnel for your business.

To become a subscriber and read this latest edition, simply subscribe using the form to your right or click here.